Helping Internal IT Teams With Co-Managed IT Services
Many internal IT teams have the skills and drive to support their organizations, but gaps often remain in key areas such as Microsoft 365, network management, or server infrastructure. Hiring specialists for each area becomes cost-prohibitive, especially for small to mid-sized teams. This is where co-managed IT services from TLC Tech provide value.
We work alongside internal staff to deliver expertise exactly where it is needed, including strategic planning, advanced troubleshooting, and infrastructure support. Rather than paying hundreds of thousands per year for a full-time network engineer, many organizations can spend about a fraction of that annually and gain access to an entire team.The bottom line is that co-managed IT strengthens your internal team and fills the gaps without replacing anyone.
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“(...) They explained things in a jargon-free way that helped us become more efficient with our technology and understand the big picture. TLC Tech’s team is very knowledgeable and consistently exceeds our expectations. They are reliable and totally trustworthy.”
Steve Simas
“Knowing I have our data backed up every hour lets me sleep at night. We had a previous backup system that could take almost 18 hours to restore in the event of a server crash; however TLC Tech has our new backup system in place that now allows us to recover all our data in less than an hour.”
Leslie Kiner
“(...) Another big advantage has been the ability to fix a lot of problems through the remote-connect service desk, which is more expedient, efficient and far more economical since it gets issues resolved and my staff back to work faster. TLC Tech has been, and continues to be, a great partner for us.”
Roberta Voss
“Quick and thorough! Thank you. Also, persistent in contacting me even when I was out sick, not closing the case because I did not reply. And then keeping his promise to find answers and follow up. I'm very happy, thank you!!
Tech immediately found the issue (one drive crashing) and was able to fix it on the first call!”
Ms Gigi USA
“Great tech company to work with. We have been customers for over 10 years. I know we can get service for less money, but sometimes paying a bit more is worth it just like in any service industry, even Pest Control like our business is, Pest Control Center, Inc. On another case I sent in the request and in 15 minutes we were all completed. Not happen that quickly sometimes, but glad it was for such a simple fix.”
Steven Scoville
“In the dynamic realm of technology, finding a reliable partner to navigate the complexities of IT issues is a rare commodity. I recently had the pleasure of experiencing first-rate service from TLC Tech, a testament to their unwavering commitment to excellence and customer satisfaction. TLC Tech's solution was not merely a quick fix but a strategic intervention, enhancing our system's performance and resilience.”
James Bryan
Supplemental IT Services Supports Core Infrastructure & End Users
“Death by a thousand cuts” is one of the favorite analogies of technology teams — and for good reason! It is not unusual for these talented professionals to see their entire day slip away, leaving them shaking their heads at the end of the week and wondering how they got so off-track. Working with TLC Tech to provide supplemental IT services gives the power and control back to internal IT teams so they are able to more effectively focus on the initiatives that will help move the organization forward, reducing the mundane activities to a more manageable level.
Prioritizing Business Opportunities . . . and Risks
A supplemental IT services model provides a greater focus on business opportunities as well as the ability to spot risks and quickly launch remediation. Working with your co-managed technology partners at TLC Tech creates synergy around IT initiatives that leverages the knowledge and experience of both teams to improve outcomes and boost operational efficiencies. Your TLC Tech IT experts will provide strategic frameworks around key business initiatives such as data storage and privacy compliance, analytics and reporting, application integration and selection and disaster recovery solutions. With supplemental IT services, you are effectively extending the reach of your technology team and encompassing experts from a wide variety of backgrounds that can add value to your business.
Interested In Learning More?
Schedule a no-obligation consultation, and learn how our partners use our vCIO Services and TLC to transform their business, increase efficiencies, improve workplace culture, and win new business opportunities … all with the help of TLC and Microsoft solutions.
Ready to Take IT Off Your Worry List?
Let’s talk about how we can help.
