VoIP Phone Systems

VoIP phone systems provide superior communications by allowing you and your associates to connect over the internet. Enjoy more flexibility and easier maintenance with VoIP.

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“(...) They explained things in a jargon-free way that helped us become more efficient with our technology and understand the big picture. TLC Tech’s team is very knowledgeable and consistently exceeds our expectations. They are reliable and totally trustworthy.”

Steve Simas
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leslie-kiner

“Knowing I have our data backed up every hour lets me sleep at night. We had a previous backup system that could take almost 18 hours to restore in the event of a server crash; however TLC Tech has our new backup system in place that now allows us to recover all our data in less than an hour.”

Leslie Kiner
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roberta-voss

“(...) Another big advantage has been the ability to fix a lot of problems through the remote-connect service desk, which is more expedient, efficient and far more economical since it gets issues resolved and my staff back to work faster. TLC Tech has been, and continues to be, a great partner for us.”

Roberta Voss
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“Quick and thorough! Thank you. Also, persistent in contacting me even when I was out sick, not closing the case because I did not reply. And then keeping his promise to find answers and follow up. I'm very happy, thank you!!

Tech immediately found the issue (one drive crashing) and was able to fix it on the first call!”

Ms Gigi USA
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“Great tech company to work with. We have been customers for over 10 years. I know we can get service for less money, but sometimes paying a bit more is worth it just like in any service industry, even Pest Control like our business is, Pest Control Center, Inc. On another case I sent in the request and in 15 minutes we were all completed. Not happen that quickly sometimes, but glad it was for such a simple fix.”

Steven Scoville
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“In the dynamic realm of technology, finding a reliable partner to navigate the complexities of IT issues is a rare commodity. I recently had the pleasure of experiencing first-rate service from TLC Tech, a testament to their unwavering commitment to excellence and customer satisfaction. TLC Tech's solution was not merely a quick fix but a strategic intervention, enhancing our system's performance and resilience.”

James Bryan
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What is cloud telephony (VoIP)?

Cloud telephony, also referred to as voice-over-internet-protocol or VoIP, is a technology that lets you make and receive calls via the internet as opposed to relying on traditional copper wiring. Your phone systems are hosted in the cloud, which means your employees can access their work line from any device or location, as long as they have an internet connection. In the simplest terms, one phone number follows them everywhere they need to go. You spend far less because your calls are carried out over the internet, which makes it significantly cheaper, especially for organizations that are handling a massive amount of calls daily. This is particularly true if you’re currently paying for long-distance to make calls outside of your region.

When Does Cloud Telephony Make Sense?

For most businesses, cloud telephony is more beneficial than traditional landline telephone systems. We’ve found that in situations where the following applies, cloud telephony is a major advantage:

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    You have an outdated, legacy phone system that’s difficult or frustrating to support.

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    You have or plan to have remote workers that are operating out of their homes.

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    You have already started moving some aspects of your infrastructure to the cloud.

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    You have more than one office location and need to connect them.

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    You have or plan to experience significant growth in the near future.

Cloud telephony not only offers significant cost savings, but also allows you to gain more flexibility in terms of adding users, enabling remote work, and integrating with other cloud-based systems. Here are a few of the most notable benefits of switching from traditional landline telephone systems to cloud telephony:

  1. More flexible for remote workers as they can access their work line via their tablet, phone, computer, or smartphone using a softphone application. There’s no need to be stuck to your desk.
  2. Greater options for communication as you can use your system to make video calls, conference calls, and much more – allowing remote workers to stay connected to the office as needed.
  3. Quicker installation and easier maintenance as there is minimal complex equipment or cabling involved. We can often set you up remotely because it’s so efficient to configure.
  4. More enterprise-grade features that are available as part of your cloud telephony subscription. You gain access to:
    • Voicemail to email
    • Do not disturb
    • Call hold
    • Call monitoring
    • Find-me-follow-me
    • Video conferencing
    • Music on hold
    • And much more
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Get Started With Cloud Telephony

Schedule a no-obligation consultation and learn how our partners use Microsoft technologies and TLC to transform their business, increase efficiencies, improve workplace culture, and win new business opportunities … all with the help of TLC and Microsoft solutions.

Ready to Take IT Off Your Worry List?

Let’s talk about how we can help.