Tech Services Firm Hires TLC for IT Support

Tech Services Firm Hires TLC for IT Support

We consider it the highest compliment when a technology company chooses us to partner as their managed services provider.

Recently a Sacramento-based tech services group reached out to our team with some unexpected challenges. The company was thinking about outsourcing the routine tasks of managing the network and providing end-user support so that their technical talent can focus more closely on the products and services that bring in revenue.

Employees doing what they love boosts morale and outsourcing help desk services reduces IT frustrations. Their team was thrilled.

And we love that the technical employees will spend more time working on the creative, cutting-edge — and most exciting — elements of their job responsibilities.

This company has 30 employees, mostly in the office with a few working remotely. They specifically were seeking out a partner to manage their antivirus, desktop patching and monitoring and wanted a ticketing portal for support requests and security incident tracking.

It’s a perfect fit for what we do.

As a trusted IT partner, we’ll handle all aspects of your organization’s storage, security, and Microsoft solutions needs. We’ll provide expert advice and proactively monitor your network while you maximize productivity and uptime.

We’re also available to serve as your company’s virtual Chief Information Officer or to provide one-off project support as needed.

Schedule your initial consultation today by calling us at 916-441-3838 or learn more about our managed services offerings.